Orders are processed pending item availability and credit card verification. Enamel-jewellery.com will contact you via email if there are any issues with your order.
All orders require a signature upon delivery.
Orders placed Monday – Friday before 12PM EST will begin processing that day and will ship within 21 business days.
Orders placed Monday – Friday after 12PM EST will begin processing the next business day and will ship within 21 business days.
Orders placed on Friday after 12PM EST or over the weekend will begin processing on the following Monday.
Enamel-jewellery.com does not process or ship orders on Saturday, Sunday or company observed holidays (official holidays in Georgia). The following holidays are observed:
- New Year’s Eve
- New Year’s Day
- 2nd of January
- 7th of January (Orthodox Christsmas)
- 19th of January
- 3rd of March
- 8th of March
- Friday before Orthodox Easter and Monday after Orthodox Easter
- 9th of April
- 9th of May
- 12th of May
- 26th of May
- 28th of August
- 14th of October
- 23rd of November
WHICH COUNTRIES DO YOU SHIP TO?
International shipping is currently available WORLDWIDE from SOLOSTUDIO LTD. Our third party vendor (Georgian Post) will ship to all destinations around the world except of Russia, Syria, Venezuela, Nicaragua and Nauru.
At this time, all sales on enamel-jewellery.com are final. Due to the finality of your purchase, please note the measurements and scale of all products before purchasing. We are here to help and will be more than happy to talk you through everything before making a purchase. Please send us an email at firstname.lastname@example.org or give us a ring on +995 577 43 83 55 (Viber/WhatsApp) with any prior questions or concerns. In the event of a manufacturing defect or if you received an item in error, please email us at email@example.com within 48 hours of receiving your purchase and someone will get back to you within 24 hours.
If you purchased an item from an outside retailer and would like to return or exchange it, you must bring the item to the original retailer where it was purchased. We are only responsible for pieces purchased directly from enamel-jewellery.com